MBTA Urges Customers to "Stay Connected" this Winter

BOSTON – The MBTA today launched its Winter Weather public information campaign, urging customers to stay connected during storms and inclement weather. Commuter Rail, bus and subway riders can go to MBTA.com/winter, download a transit app and follow the T on Twitter @mbta, and sign up for T-alerts. The campaign employs digital, social and print media to encourage T riders to get the most updated service information available as they travel throughout the transit system. In addition to hundreds of signs inside trains and buses, winter weather messaging is being displayed on digital screens throughout the MBTA subway system.

Since the record-breaking winter of 2015, the MBTA has been working to upgrade our track and signal infrastructure, investing millions in new snow-fighting equipment, as well as stocking up on replacement parts for trains.

“We know how important it is that our customers have the capability to access real-time information and be able to adjust their commutes accordingly,” said MBTA General Manager Brian Shortsleeve. “Our team has been working very hard to make sure thousands of T riders can get the travel information they deserve quickly and easily.”

To help ensure that customers stay connected, the MBTA recommends the following:

• Visit www.mbta.com/winter
• Sign-up for T-Alerts
• Download Transit (endorsed by the MBTA)
• Follow us on Twitter @MBTA
• Call Customer Service at 617-222-3200

The MBTA is committed to keeping its customers better informed by providing the most updated service information quickly, accurately and when they need it.

For more information on T-Alerts go to: http://www.mbta.com/rider_tools/t_alerts/