2008 Service Plan

Every two years the MBTA Service Planning Department reviews the level of usage of bus services and reallocates services based on consumer demand. Service standards as defined in the MBTA Service Delivery Policy are used to evaluate route performance. These standards measure overall ridership, passenger load per vehicle, schedule reliability, and other factors.

• Service Delivery Policy 

The MBTA held a number of community workshops throughout the Greater Boston area in 2007 to receive suggestions from the public for the 2008 Service Plan. Additional workshops were held in September 2008 to present the Preliminary 2008 Service Plan and solicit feedback from the public regarding the service changes proposed in the Plan.
On January 14, 2009, the MBTA Board of Directors voted to adopt the Final 2008 Service Plan. This finalized plan contains proposals that, in several cases, have been modified as a direct result of the public input received in letters, emails, or productive discussions held in the series of workshops.
Most of the proposals in the Final 2008 Service Plan will be implemented as part of the Spring 2009 schedules that take effect March 21st, or the Summer 2009 schedules that take effect on June 20th.

• Final 2008 Service Plan 

For a summary list of proposed service changes by route, please click here:  Summary of Proposed changes.

Previous Service Plans:

• 2006 Service Plan
• 2004 Service Plan
• 2002 Service Plan