Customer Support

Website Security Requirement

 

Starting in May, secure connections to mbta.com sites now require users' browser to support TLS 1.1 or TLS 1.2. Older protocols, SSL 2.0, SSL 3.0, and TLS 1.0, will no longer be supported.

Please update your browser to the latest version or download a new browser of your choice; some popular browser choices are listed below:
Chrome
Firefox
Internet Explorer
Opera

Talk to Us

Customer Support Representatives
617-222-3200 or 800-392-6100
TTY 617-222-5146
Monday thru Friday 6:30 AM to 6:00 PM

Accessibility Hotline

Elevator/Escalator/Lift Updates
617-222-2828

Mailing address:

MBTA
10 Park Plaza, Suite 3910
Boston, MA 02116