T Phone Directory

MBTA Customer Support Services is available Monday-Friday 6:30AM-8PM and Saturday-Sunday from 7:30 AM-6:00 PM. Please call (617) 222-3200 for support, or for our Deaf or Hard of Hearing: customers TTY (617) 222-5146, or find specific contact information below..

Service

Customer Support Services

MBTA Customer Support Services (617)222-3200

For travel information, schedules, comments, or complaints
Toll Free: 1-800-392-6100
Deaf or Hard of Hearing: TTY (617) 222-5146
Main Switchboard: (617) 222-5000

Pass Program

MBTA Corporate Program: (888) 844-0353
MBTA Internet & Phone Sales: (888) 844-0355

Semester Pass Program: (617) 222-6117

Lost & Found:

Subway/Bus, Lost & Found: (617) 222-3200

(8:30 AM - 5:00 PM Mon-Fri)

Commuter Rail:

North Station, Lost & Found: (617) 222-3600

(7:00 AM - 7:00 PM Sun-Sat)

South Station, Lost & Found: (617) 222-8120

(7:30 AM - 4:30 PM Mon-Fri)

Hingham Commuter Boat: 781-749-8009

Charlestown Commuter Boat: (617) 227-4321

Amtrak: 1-800-872-7245

Logan Airport Travel Info: 1-800-23-LOGAN

SmarTraveler: 617-374-1234

Senior Citizens/Transportation Access Passes: (617) 222-5976

Deaf or Hard of Hearing: TTY (617)-222-5854

Elevator Update Line: (617) 222-2828

The Ride Program: (617) 222-5123, (617) 222-5415 TTY

Back to Top

Emergency

MBTA Police: (617) 222-1000, (617) 222-1200 TTY

Emergency: (617) 222-1212

Back to Top