Shuttle buses replacing Newburyport/Rockport Line service Beverly to Manchester in both directions due to a fire.    more >
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Shuttle buses replacing Newburyport/Rockport Line service Beverly to Manchester in both directions due to a fire.    more >

 
Developers

Commuter Connect
 

Open data is about more than telling customers what is happening on the T, it is also about letting customers report concerns back to us.  With this goal in mind, we encourage you to use Commuter Connect, a tool that will enable developers to build the functionality of the MBTA’s customer comment form into their apps.

How It Works 

We have built a simple web service that enables 3rd party applications to submit comments to our customer care department.

Cool! How can I get access? 

To use the service you need a key.  To request a key please submit your name and email to developer@mbta.com.  Once you have a key you will be able to test your application against our staging site.  Once you have successfully submitted to our staging site, we will give you a key to the production system.

Documentation:

Using Commuter Connect

FAQs

Questions? Feel free to consult our FAQs