Accessible Services

Tools for Accessible Travel on the T

The MBTA has been taking steps to ensure that your transit experience on the T is safe, reliable, and accessible. Below are some educational tools you can use to learn more about the MBTA's accessible services and how we are shaping the T into an accessible means of transportation for all customers.


Collage of MBTA buses, heavy, and light rail trains. Click to enlarge.

The T Access Guide
The T Access Guide is an interactive manual that serves as a “How To” guide for using the MBTA’s fixed-route network of buses, trains, and boats. Access Guide topics include trip planning, boarding and exiting procedures for buses and trains, and customer/operator responsibilities. Click on the link above to view the "T" Access Guide.

Chalkboard. Click to enlarge.

Travel Instruction Services
Travel Instruction is a free MBTA program for seniors and people with disabilities which trains participants to independently ride the MBTA’s extensive bus, subway, and commuter rail network. We offer three training types. Learn more…

Accessibility at the T brochure cover. Click to enlarge.

Access Guide Brochure
While your out and about, be sure to take your "T" Access Guide Brochure with you. This portable guide will provide you with everything you need to know about accessible travel on the MBTA's buses and trains. To view this useful resource in PDF format, click on the link above or click here to view a screen-reader friendly version of the brochure.