Accessible Services

Access Advisory Committee to the MBTA

The Access Advisory Committee to the MBTA (AACT) is a consumer organization with the mission of improving transit access and services for people with disabilities. Its membership is open to people with disabilities, senior citizens, and representatives of human services agencies. Members work closely with MBTA departments, including the Office for Transportation Access and System-Wide Accessibility, to monitor compliance with Americans with Disabilities Act (ADA) and to improve the safety, efficiency, and accessibility of the MBTA system. AACT´s purview, as defined in the attached Memorandum of Understanding, includes MBTA vehicles, stations, and other facilities, services, and operations.

AACT meets once a month to coordinate with MBTA officials to identify accessibility problems in both the Fixed Route and Paratransit system and to work on solutions. There are also presentations on timely topics and updates on ongoing MBTA and Paratransit-vendor activities.

AACT members are volunteers and have attendance requirements to maintain their eligibility to vote. Besides voting on policy issues and positions regarding MBTA services or facilities, members elect a Board of Directors. These officers represent the interests of AACT´s constituency on many MBTA committees and MBTA planning and design groups.

AACT meetings are open to the public and are usually held on the fourth Wednesday of each month, between 1:00 PM and 3:00 PM, at the State Transportation Building, 10 Park Plaza, in downtown Boston. Please visit the Boston Region MPO calendar for more information on AACT's upcoming and past meetings.

Meetings are easily accessible by THE RIDE, by MBTA bus Routes #43 and #55; or by taking the Silver Line to New England Medical Center Station. Two Orange Line stations, Chinatown and New England Medical Center, are also nearby, and are wheelchair-accessible. Boylston Station, on the Green Line, is nearby, but it is not wheelchair accessible.

Information is distributed in several formats, as required by the ADA, and upon request to the AACT Coordinator.

To be placed on the mailing list or for more information on AACT, please contact Janie Guion, the AACT Coordinator, at 857-702-3658, or e-mail

The MBTA has provided the information above on behalf of AACT and all inquiries regarding AACT should be made directly to them.

Related Documents & Links

ADA Regulations
AACT Memorandum of Understanding with the MBTA  PDF  Word
AACT Informational Brochure  PDF  Word 
AACT Bylaws   PDF  Word