Monthly Invoice

The monthly invoice payment method is MBTA’s worry-free parking payment feature for unattended parking lots. If you are not a regular commuter or would prefer not to sign up for PayByPhone, an invoice notice will be mailed to the vehicle’s registered owner for every day the vehicle is found unpaid in the parking lot at the end of each month. The invoice will include a $.50 surcharge per day in addition to the parking fee. Commuters have thirty (30) calendar days from the invoice date to pay each month’s invoice without incurring additional fees and penalties. Payments can be made online, by phone, or via mail.

Invoice Payment Procedure:

Notice: Failure to pay each notice in full or appeal within thirty (30) days will result in a $10 penalty per invoice number (per unpaid date). Failure to pay within sixty (60) days from the notice date will result in the non-renewal of your vehicle’s registration and additional RMV fees will apply. The MBTA may also refer unpaid bills to a collection/credit agency for payment and or tow/immobilize the vehicle at the owner’s expense.  

Pay Online*:  

Pay by Phone*: 1-866-658-6081

*$3.50 fee added to each invoice number after thirty (30) days of notice date.

Pay by Mail: ** Do Not Mail Cash**

Payment must be made by check or money order payable to MBTA. Include your plate number for proper credit. Mail to:

Payment Processing
PO Box 2070
Tarrytown, NY 10591-9070

Appeal and Hearing Procedure:

You have thirty (30) days to dispute your monthly invoice notice or the individual dates before you are subjected to an additional $10 fine per unpaid date. Appeals should include a copy of your invoice notice, a brief description of basis of appeal, and any other helpful evidence to support your claim. Commuters will be notified of a decision within thirty (30) days of the appeal via mail/e-mail. A hearing may be requested after an appeal is closed. Failure to provide evidence of payment may result in appeal/hearing denial.

Appeal Online:  

Appeal/Hearing request by mail/e-mail

MBTA Processing Center, PO Box 2070, Tarrytown, NY 10591-9070, or  

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