Chief′s Welcome

On behalf of the MBTA Transit Police Department I welcome you to our website. It is my honor to work with the fine women and men of the MBTA Transit Police whose professional and diligent efforts protect the riding public on the oldest transit system in the country. I hope you find this website helpful to learn about the MBTA Transit Police Department.

As a community “on the move” we cannot do it alone. We need your help to continue to improve your safety and security while riding the MBTA. Our emphasis on community policing is a cornerstone of our strategy. Community policing is designed to promote organizational strategies, which support the regular use of partnerships and problem-solving techniques in order to proactively address the immediate conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.

In order to facilitate our services to the community, while respecting differences that exist between neighborhoods, the MBTA Transit Police is structured along four geographic boundaries. The Transit Police Service Areas (TPSA) have a single Area Commander responsible for the overall quality of police service provided in the area and engaging the community in the development of policing strategies tailored to local needs. Feel free to contact your TPSA Commander, whose information is listed on the TPSA page of the website.

Should you have any questions or concerns that I can personally help you with, please contact me directly by email (chiefofpolice@mbta.com) or telephone 617-222-1100.

Respectfully,
Chief MacMillan

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