Victim Assistance

Victim assistance image

If you have been a victim or witness to a crime or incident on MBTA property or vehicle and have not yet reported the incident to the Transit Police please call 617-222-1212 for immediate assistance.

The Massachusetts Victim Bill of Rights provides the following rights and services to crime victims and survivors in order to ensure a meaningful role for them in the criminal justice system. While the Bill of Rights applies to all crimes, victims and survivors of violent crimes are given priority status for services. If you wish to be notified of the status of a pending criminal case, you must provide your victim witness advocate, prosecutor, police officer, and others in the criminal justice system with a current address and phone number at which you can be reached.

MBTA Transit Police Officers are knowledgeable about how to contact the appropriate District Attorney's office responsible for victim/witness assistance. For assistance, 24 hours a day, you may call the MBTA Transit Police at 617-222-1212 or see the contact numbers listed below for victim/witness programs both at the state and local level.

Shelter and Counseling:

Casa Myrna Vasquez
1(800) 992-2600

Transition House
Cambridge, MA
(617) 661-7203

Domestic Violence
Safelink Hotline
1 (877) 784-2020

Victim Witness Info

Massachusetts Office for Victim Assistance
Victim and Witness Board
(617) 727-5200

Victim Resources and Helpful Links

Essex County Victim Assistance
(978) 745-6610

Middlesex County Victim Assistance
(781) 897-8490

Norfolk County Victim Assistance
(781) 830-4800

Plymouth County Victim Assistance
(508) 584-8120

Suffolk County Victim Assistance
(617) 619-4000

Worcester County Victim Assistance
(508) 755-8601

MBTA Transit Police Department 
240 Southampton Street
Boston, MA 02118

Office of the Chief:
Deaf or Hard of Hearing: 
617-222-1200 TTY

TEXT Line 873-873

Did you know you can send crime tips to the MBTA Transit Police and remain 100% anonymous? Simply text your tip/message to 873873 to help out and/or report suspicious activity. Message and data rates may apply.

*For emergencies
please call 617-222-1212

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