Winter Weather - Bus Stop Clearing and Snow Removal
As snow begins to fall, riders can depend on the MBTA to be ready. The MBTA is determined and prepared to provide its riders with clear and accessible bus stops during the winter months. Added resources and equipment help the MBTA work through harsh weather conditions and riders will experience snow removal improvements as they commute through the Commonwealth. The MBTA will prioritize the clearing of snow and ice from bus stops along its Fifteen Key Bus Routes.
What the MBTA Clears
The MBTA will clear snow from all MBTA-owned bus shelters and stops along the following key routes: 1, 15, 22, 23, 28, 32, 39, 57, 66, 71, 73, 77, 111, 116, 117.
For a full list of MBTA-owned bus shelters cleared by the MBTA, please click here.
Virtually all other bus stops are the property owner/abutter′s responsibility. The municipality in which the bus stop is located may have the ability to enforce snow removal, depending on the local ordinance. If you notice one of these stops is obstructed by snow/ice, refer to this municipality contact list to find the contact information for the department that may be able to help resolve the problem.
When will bus stops be cleared?
The MBTA’s goal is to clear all MBTA-owned bus shelters and stops along its key routes listed above within twenty-four hours of the end of a snowstorm. All MBTA-owned bus shelters and stops will be cleared as quickly as possible.
How do I know if my stop has been cleared?
Following winter storms, the MBTA will post updates on bus stop clearing status of bus stops along the Fifteen Key Bus Routes within the table below.
Who to Contact
To report a bus stop that has not been cleared, please call the MBTA’s Customer Care Department at firstname.lastname@example.org the route and intersection for the stop that needs to be cleared. You can also e-mail this information to
Bus Route Status
Green 1 ongoing
Orange 2 ongoing
Fairmount Normal Service
Fitch/SoActon Normal Service
Framnghm/Worc Normal Service
Franklin/FrgPrk Normal Service
Greenbush 1 upcoming
Haverhill Normal Service
Kingston/Plmth 1 upcoming
Lowell Normal Service
Middle/Lake Normal Service
Needham 1 upcoming
Newbury/Rock 1 upcoming
Prov/Stou 1 current
Hingham Normal Service
Hull Normal Service
Charlestown Normal Service