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MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA.   MBTA.com/coronavirus

Fares and Adding Funds to Your Account

customer boarding the ride with lift

Your fare for The RIDE is determined by the location of your destination, and if you make changes to your reservation. Keep in mind, if you travel with a guest their fare will be deducted from your RIDE account. Personal care attendants (PCAs) travel free.

Your fare will be confirmed when scheduling your trip.

TypeOne-way fare per customer
TypeLocal ADAOne-way fare per customer$3.35
TypePremium non-ADAOne-way fare per customer$5.60

You may pay a Premium non-ADA fare if you:

  • Change your reservation after 5 PM for service the next day
  • If the trip origin and/or destination is greater than 3/4 miles from MBTA bus or subway service.

Add Funds to Your RIDE Account

Please note that in order to book trips you must have active eligibility and sufficient funds in your RIDE account.

Check Your RIDE Account Balance

Routematch Software Transition

the ride on a trip

The RIDE implemented new software called Routematch on August 15, 2020. Routematch includes a new and improved website to book, view, and cancel your trips online.

Learn more about Routematch

You can also call TRAC at 844-427-7433 to book your trip.

The RIDE Guide

customer boarding the ride with lift

Download a PDF version of the important information that explains how to get started with The RIDE.

Routematch Software Transition

the ride on a trip

The RIDE implemented new software called Routematch on August 15, 2020. Routematch includes a new and improved website to book, view, and cancel your trips online.

Learn more about Routematch

You can also call TRAC at 844-427-7433 to book your trip.

The RIDE Guide

customer boarding the ride with lift

Download a PDF version of the important information that explains how to get started with The RIDE.