Fares and Adding Funds to Your Account
Your fare for The RIDE is determined by the location of your destination, and if you make changes to your reservation. Keep in mind, if you travel with a guest their fare will be deducted from your RIDE account. Personal care attendants (PCAs) travel free.
Your fare will be confirmed when scheduling your trip.
|Type||One-way fare per customer|
|Type||Local ADA||One-way fare per customer||$3.35|
|Type||Premium non-ADA||One-way fare per customer||$5.60|
You may pay a Premium non-ADA fare if you:
- Change your reservation after 5 PM for service the next day
- If the trip origin and/or destination is greater than 3/4 miles from MBTA bus or subway service.
Add Funds to Your RIDE Account
Please note that in order to book trips you must have active eligibility and sufficient funds in your RIDE account.
Log into your RIDE account to add funds with a major credit or debit card. Keep the confirmation number of your transaction for your records.
It can take up to 2 business days for funds to be available in your account.
Call 888-844-0355 and select option 2 (voice and relay).
Hours (including holidays) are:
- Monday – Friday: 7 AM – 8 PM
- Saturday – Sunday: 9 AM – 5 PM
Keep the confirmation number of your transaction for your records.
Funds are available in your account immediately.
Mail a check or money order to:
MBTA - The RIDE
P.O. Box 845097
Boston, MA 02284-5097
Payment should be made out to "MBTA - The RIDE Fares." Please note your RIDE ID number on the memo line.
It may take up to 5 business days for funds to be available in your account.
Check Your RIDE Account Balance
Book Your Trip Online
You can view, book, and cancel your trips online anytime.
You can also call TRAC at 844-427-7433 to book your trip.
The RIDE Guide
Download a PDF version of the important information that explains how to get started with The RIDE.