More from Accessibility
Use the following resources to plan a fully accessible trip on the MBTA.
The MBTA offers a family of free travel instruction services to help seniors and people with disabilities travel independently on the bus, train, and Commuter Rail. All services are available in-person or digitally (via Zoom) by request.
We offer three different types of instructions, which can help travelers learn more about:
- General safety on the system
- Planning trips
- Reading T schedules and maps
- Boarding and exiting trains and buses
- Buying regular or reduced fare CharlieCards
- Customer and operator responsibilities
- Accessing information about T services online and with apps
Transit Access 101
This 2.5-hour class covers basics about how to use our system, and is held at the MBTA’s training facility near Broadway Station on the Red Line. Each class has room for 15 participants.
Upon request, this training can be held at schools or senior centers.
We offer two Transit Access 101 trainings: one for seniors and people with disabilities, and one for people who are blind or have low vision.
Small Group Training
Small Group Training is similar to Transit Access 101, but includes an onsite visit from a professional trainer.
Classes are flexible and can be customized to focus on getting to and from particular destinations on the bus, subway, or Commuter Rail.
Personalized Travel Training
This 1-on-1 training can be customized to teach an individual how to get to a particular destination within the MBTA service area.
Trainers will travel directly to participants’ homes and ride along on actual trips.
Resources for Riders
Self-paced, on-demand webinar for older adults:
- View the "Rediscover the T" webinar slides
- View the "Rediscover the T" webinar slides in Spanish
- View the "Rediscover the T" webinar transcript
- View the "Rediscover the T" webinar transcript in Spanish
Self-paced, on-demand webinar for individuals with disabilities:
Short instructional video on how to plan your trip:
Short instructional video on how to ask for assistance:
Short instructional video on how to cross the Green Line tracks:
Short instructional video on how to ride the bus:
Short instructional video on how to ride the subway:
Travel Training Flyers
If you would like to view, download, or print a PDF summary of our Travel Instruction Program, please click on a URL below:
If you’re thinking about retiring from driving, the Shifting Gears webinar created by the Registry of Motor Vehicles can help you make a plan.
Resources for Educators
If you are an educator interested in starting a travel training program at your own school or agency, download our collection of free resources: