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Ride Safer

We're committed to public health on public transportation.

Safety has always been our first priority. Now it is a shared responsibility. A pact between ourselves and our riders.

A pact we call Ride Safer.

As we inch ever closer to the end of this pandemic, we must all remember to stay vigilant and continue to Ride Safer while on the T.

Updates from the MBTA

Learn more about changes to service and operations as Massachusetts begins to safely reopen.

View updates

Protecting Your Health

As Massachusetts enters the latest phase of the state’s reopening plan, we continue to take necessary steps to protect the health and safety of riders and MBTA employees with increased cleaning and sanitation at stations and on vehicles. This includes:

Providing face coverings to riders

MBTA Transit Ambassadors and Customer Service Agents will distribute face masks at select stations.

Masks are available to riders who need them between 6:30 AM – 9:00 AM and 4:00 PM – 6:00 PM on weekdays at:

  • Maverick
  • Orient Heights
  • Forest Hills
  • Park Street
  • Downtown Crossing
  • Quincy Center
  • Charles/MGH
  • Hynes Convention Center

Cleaning and disinfecting

All MBTA fleet vehicles (buses, trolleys, subway cars, Commuter Rail coaches, ferries, and RIDE vehicles) are disinfected on a daily basis, and buses are cleaned multiple times per day.

All business locations, including the RIDE Eligibility Center and CharlieCard Store, are disinfected every 24 hours. All high-contact areas at subway stations (handrails, fare gates, and fare vending machines) are cleaned every 4 hours.

Vehicle Airflow

Every 60 seconds, our buses, trains, and trolleys recycle and refresh filtered air, and completely exchange air at least 10 times every hour (more frequently than most indoor spaces).

Hand sanitizing dispensers, disinfectant wipes, and cleaning sprays have been deployed at MBTA facilities and stations throughout the system.

Installing new protective barriers and decals

All vehicles have protective barriers to help maintain distance between riders and operators. Riders who are able should board at the front door and exit at the rear door.

What You Can Do

All riders must wear a face covering that completely covers their nose and mouth while using public transit. Failure to comply may result in denial of boarding, removal, penalties under federal law.

We also encourage all riders to:

  • Maintain a safe distance from others when possible
  • Wash hands often with soap and warm water for at least 20 seconds
  • Cover coughs and sneezes
  • Stay home if sick
  • Avoid touching eyes, nose, and mouth
  • Clean areas that are frequently touched with sanitizing spray or wipes
  • Get a COVID-19 test
  • Trust the Facts. Get the Vax.

Please note that the MBTA will not refuse service to any person not wearing a face covering due to a health condition, and we cannot ask about the nature of a person’s health condition.

APTA Health & Safety Commitments Program participating system seal

Since the onset of the pandemic, we’ve been committed to public health on public transportation. Now, we join transit agencies across the nation to participate in APTA’s Health & Safety Commitments Program to ensure riders continue to Ride Safer.

Learn more about APTA’s Commitments

Updates from the MBTA

Learn more about changes to service and operations as Massachusetts begins to safely reopen.

View updates

APTA Health & Safety Commitments Program participating system seal

Since the onset of the pandemic, we’ve been committed to public health on public transportation. Now, we join transit agencies across the nation to participate in APTA’s Health & Safety Commitments Program to ensure riders continue to Ride Safer.

Learn more about APTA’s Commitments