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Service Change Ongoing
MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA. More: MBTA.com/coronavirus

Ride Safer

We're committed to public health on public transportation.

As Massachusetts begins to reopen after the COVID-19 stay-at-home advisory, more riders will be returning to public transit to go to work or run their daily errands.

We’re committed to keeping you safe as that happens.


MBTA Coronavirus Updates

Learn more about the changes we've made to service and operations to help slow the spread of COVID-19.

View updates

We're here to help.

Transit Ambassador at Maverick with face covering and ride safer button

Look for Transit Ambassadors wearing “Ride Safer” buttons. They’re ready to answer your questions and provide support and guidance.


Forgot your mask? No problem.

Riders must wear face coverings on the MBTAincluding in stations and on vehicles.

Between June 22 and July 6, we’ll be handing out masks at Maverick, Forest Hills, Ashmont, and Haymarket during peak service hours (6 AM – 8 AM, 4 PM – 6 PM).

A Commuter Rail rider wearing a face covering uses his CharlieCard at a fare validator at Blue Hill Ave Station.

Need hand sanitizer? We've got that, too.

A no-touch hand sanitizer pump attached to the brick post between the escalator and stairs at Forest Hills Station on the Orange Line.

We’re installing hand sanitizer dispensers at stations throughout the system—so you can clean your hands before you board and on your way out of the station.


See bus crowding—before you board.

Find live crowding information for some of our busier bus routes on our website, e-ink screens, and in the Transit app

Information is now available for bus routes 1, 15, 16, 21, 22, 23, 31, 32, 66, 70, 71, 73, 86, 104, 109, and 110. We are adding more routes throughout the summer.

At Dudley Station late at night, a Route 1 bus bound for Harvard waits as another bus zooms by.

Clean stations. Clean vehicles.

At stations, high-contact surfaces—like handrails and fare gates—get cleaned every 4 hours. Station doors are propped open to reduce common touchpoints, and to support better airflow.

Trains are sanitized once a day. All buses are cleaned multiple times a day.

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Reopening Massachusetts

Emergency Preparedness Tips


You have questions, we have answers.

Operator driving bus at Sullivan Square, wearing a face covering and gloves

You’re also not alone—we get a lot of questions about rider safety during the Coronavirus outbreak, on Twitter and through our Customer Support team.

Here are some answers to questions we get the most often. If you have any further concerns, call us at 617-222-3200.

MBTA Coronavirus Updates

Learn more about the changes we've made to service and operations to help slow the spread of COVID-19.

View updates

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Reopening Massachusetts

Emergency Preparedness Tips