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Coronavirus Updates

Updated May 29, 2021

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

As Massachusetts reopens following the pandemic, we’re committed to keeping you safe on public transportation.

Learn more about Ride Safer

Crowding Levels

At Nubian Station late at night, a Route 1 bus bound for Harvard waits as another bus zooms by.

View real-time crowding data for many of our bus routes and weekly crowding trends for the Red, Orange, and Blue lines.

See crowding information

All riders and employees are required by federal and state law to wear face coverings while on MBTA vehicles and at all stations, facilities, outdoor bus stops, and outdoor platforms for the Commuter Rail, subway, and trolley systems, including those who are fully vaccinated. Not doing so is a violation of federal and state law and failure to comply may result in denial of boarding or removal.

Additionally, the following service and operations policies are in place to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.

  • Shared trips on The RIDE were reintroduced on May 24. RIDE customers can still bring a personal care attendant and/or guest on their trip.
  • The CharlieCard Store is open with limited hours.
  • Standard fare collection processes have resumed on buses, trolleys, and The RIDE.
  • Bus operators have the option—with approval from the Control Center—to bypass a stop if they feel the bus is becoming too crowded to safely accommodate any more riders.

This page is regularly updated as Massachusetts proceeds with reopening plans.

Stay Informed

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View current schedules or plan a trip

See all service alerts or get alerts delivered via phone or email

View all Spring 2021 service changes

Customer Support

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Call us at 617-222-3200

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

Reopening Massachusetts

COVID-19 vaccine

Get a free COVID-19 test

COVID-19 travel advisory

More information on COVID-19

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

As Massachusetts reopens following the pandemic, we’re committed to keeping you safe on public transportation.

Learn more about Ride Safer

Crowding Levels

At Nubian Station late at night, a Route 1 bus bound for Harvard waits as another bus zooms by.

View real-time crowding data for many of our bus routes and weekly crowding trends for the Red, Orange, and Blue lines.

See crowding information