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Service Change Ongoing
MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA.

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Monday - Friday: 6:30 AM - 8 PM
Saturday - Sunday: 8 AM - 4 PM

Main Hotline: 617-222-3200
Toll Free: 800-392-6100
TTY: 617-222-5146

Elevator/Escalator Hotline: 617-222-2828

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Suite 5610
Boston, MA 02116

The Internal Special Audit Unit within the Office of the Inspector General monitors the quality, efficiency, and integrity of MassDOT programs.

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