Alternative Travel Options During Red Line Closures
Updated on September 26
Transit Ambassadors and other MBTA personnel will be available to assist riders. We recommend planning for extra travel time.
September 28
There will be no Red Line service between JFK/UMass and Braintree and between JFK/UMass and Ashmont.
Free shuttles will be available between JFK/UMass and Braintree and between JFK/UMass and Ashmont. All shuttle buses and stops are accessible.
Accessible van service will also be available on the Ashmont branch.
Shuttle Bus Stop Locations (Braintree Branch)
Shuttle Bus Stop Locations (Ashmont Branch)
September 6 – September 29
There will be no Red Line service between JFK/UMass and Braintree.
Commuter Rail will be free between Braintree and South Station:
- Use the Middleborough/Lakeville and Kingston lines for service from Braintree
- Use the Middleborough/Lakeville, Kingston, and Greenbush lines for service from Quincy Center
- There will be no Commuter Rail service the weekends of September 7 – 8 and 14 – 15
- There will be a Commuter Rail shuttle that runs directly between South Station and Braintree. At Quincy Center, use the Red Line shuttle to Braintree to connect with a Commuter Rail shuttle to South Station.
Free shuttles will be available between Ashmont and Braintree. All shuttle buses and stops are accessible. You can take Red Line service between JFK/UMass and Ashmont to connect to the Ashmont shuttle stop.
Please note, some of the free shuttles may include a fleet of MBTA buses. Contactless payment readers on these shuttles will still be active. Do not tap as payment is not required.
Shuttle Bus Stop Locations
About This Work
During this closure, we'll address 20 speed restrictions as part of the Track Improvement Plan. We'll perform additional work at each of the impacted stations, including lighting repairs, painting, and deep cleaning.
Questions?
For questions, comments, or complaints about this closure, or to request a reasonable accommodation:
- Call Customer Support at 617-222-3200 (MA Relay 711).
- Share feedback online.
For questions or comments about accessibility, email the Department of System-Wide Accessibility at swa@mbta.com.
Accessibility Information
Shuttle Accessibility
All shuttle stops and vehicles are accessible.
Shuttle buses may include accessible coach buses with stairs and lifts, or stair-free buses with ramps. Please be aware that during weekday peak periods, a majority of the shuttles may be high-floor coach buses.
Accessible Vans
Accessible vans are available on the Ashmont branch on Saturday, September 28.
Riders can ask any station personnel or use an MBTA station call box to request accessible van service.
Vans are equipped with ramps or lifts and provide station-to-station service.
Wait times vary based on a rider’s pick-up location and the van’s current location. A rider will be given an estimated pick-up time when they request the van.
Accessibility Policies
- All MBTA employees and shuttle provider staff are required to honor all reasonable requests for assistance, including:
- Providing information or directions
- Providing sighted guide to and from shuttles and stations
- Getting a seat on a vehicle
- Deploying a shuttle bus ramp or lift
- Shuttle bus operators are required to clearly and loudly announce every station stop along each route.
- Service animals are welcome on all shuttle buses at any time.
- Any rider may request the use of an accessible van without question. Riders with disabilities may never be pressured or forced to use an accessible van instead of an accessible shuttle bus.