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The Honorable Judge Patrick King Semi-Annual Public Meeting

Meeting Info

Date: December 4, 2019 at 1 PM - 3 PM

Location: State Transportation Building • 10 Park Plaza, 2nd Floor, Transportation Board Room • Boston, MA

Attendees: General Public

Event Description

Judge Patrick King will be hosting a public hearing to discuss the MBTA’s progress towards complying with the MBTA/BCIL settlement. Please come and share your feedback, questions and/or concerns.


I. Welcome

  • Hon. Patrick King, Independent Monitor
  • Jeff Gonneville, Deputy General Manager, MBTA

II. Status of MBTA/BCIL Settlement Agreement

  • Hon. Patrick King, Independent Monitor

III. Updates on Accessibility Initiatives


  • Laura Brelsford, AGM, System-Wide Accessibility

Station, Bus Stop & Elevator Upgrades

  • Tom Nee, Deputy AGM, Capital Delivery

Improvements in Handling Access-Related Customer Complaints

  • Jennifer Ross, Customer Engagement Coord, SWA
  • Jeffrey Gorman, Superintendent, Bus Operations

Elevator Cleanliness

  • Joe Cheever, Senior Director, Engineering & Maintenance
  • Jesse Biroscak, Product Manager, Customer Tech
  • Jennifer Ross, Customer Engagement Coord, SWA

Bus Evacuation Drills

  • Rob Sampson, Director, SWA
  • John Hynes, Senior Security and Emergency Management Coordinator

IV. Statement from Plaintiffs

  • Joanne Daniels-Finegold, lead named plaintiff

V. Statement from Riders’ Transportation Access Group

  • Rick Morin, Co-Chair, R-TAG

VI. Feedback and Q&A


This meeting space is accessible to people with disabilities. American Sign Language (ASL) interpreters, CART, and assistive listening devices will be present. If you need a reasonable accommodation (such as handouts in alternate formats, etc.) and/or language assistance to fully participate, please contact the Department of System-Wide Accessibility at 617-222-5254 or on or before November 27, 2019. Such accommodations will be provided free of charge.