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Riders' Transportation Access Group Meeting

Meeting Info

Date: January 20, 2021 at 5 PM - 6:30 PM

Location: Virtual • Zoom • Boston, MA

Attendees: General Public

Event Description

This is a public forum for T riders and any interested stakeholders to discuss and collaborate regarding accessibility at the MBTA.

The Riders' Transportation Access Group (R-TAG) is a customer organization with a mission to advise the MBTA on transportation issues that affect people with disabilities and seniors.

Join the Virtual Meeting

Webinar ID: 950 2361 9628

Or join via telephone by dialing one of the following numbers:

View instructions for joining and participating


5:00 – 5:10 PM: Co-Chair Update – Carolyn Barrett

5:10 – 5:20 PM: The RIDE Routematch Updates – Ben Schutzman, Chief of Paratransit Services

5:20 – 5:25 PM: SWA Updates – Laura Brelsford, Assistant General Manager of System-Wide Accessibility

5:25 – 5:45 PM: Symphony Station Design Presentation – Green Line Transformation Team

5:45 – 6:30 PM: Feedback and Questions on Symphony Station Design Presentation and RIDE Updates


If you would like to request video access, for the purpose of communicating with the ASL interpreters, please email A link will be sent to you as well as instructions for access.

All meetings are accessible to participants with disabilities. To request a reasonable accommodation, please call 617-222-5254 (voice/relay) or email

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