Modernizing the MBTA Fare System
- Timeline: Starting in fall 2023
- Status: In progress
We are modernizing our fare payment system and will be transitioning to a new system that makes it easier for riders to pay their fares.
The new system will be rolled out in phases, starting with the launch of contactless payments in Summer 2024. The first phase was successful and contactless payment is now available on bus, trolleys and all subway stations. In this next phase, we’re asking riders to help us test the new Charlie Card.
Sign Up to Participate
Be one of the first riders to use the new MBTA fare system. Let us know if you're interested by filling out the form below.
How the Test Phases Work
Field testing is an important part of any technology project, and it helps us make sure that the system we’re building works in the real world for the people who need to use it—people like you.
This test phase will help us evaluate the functionality of the equipment and further define the features that are most important to you.
We’ll select volunteers who represent diversity in:
- Race
- Geography
- Socio-economic status
- Education level
- Age
- Language
- Ability
- Use of mobile payments
- Frequency of transit use
- Modes used
We've installed new Charlie readers in buses, trolleys, and gated subway stations. Each participant used a contactless credit card or mobile wallet with these new devices before they were available to the public.
The MBTA is developing a new Charlie Card that will replace current CharlieCards, CharlieTickets, and mTicket passes. Unlike the old CharlieCard, you’ll be able to use the new Charlie Card to tap onto any mode so you’ll no longer need to carry separate cards and tickets for travel.
Each participant would receive a new Charlie Card to test during travel before they are available to the public.
Sign Up to Participate
Fill out the form below if you are interested in being one of the first to use the new Charlie Card.
Tap to Ride
Sign Up to Participate
Be one of the first riders to use the new MBTA fare system. Let us know if you're interested by filling out the form below.