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MBTA Customers Reminded to Stay Connected during This Weekend’s Storm

Posted on January 18, 2019

With snow and ice conditions expected in areas of the MBTA’s service area this weekend, the MBTA is encouraging its customers to get service information by signing up for T-Alerts, following @MBTA and @MBTA_CR on Twitter, checking, and using the Transit app or the MBTA commuter rail app. New this season, the MBTA also launched a guide to winter, a customer-focused site that provides helpful service information.

Winter Guide Clickable Graphic
Learn how you can get ready for a snowy commute.

Shuttle bus service replacement previously scheduled for this weekend on the Green Line D branch between Kenmore and Reservoir as well as evening shuttle bus service replacement previously scheduled for this Sunday on the Red Line between North Quincy and Braintree have been cancelled. 

While regularly scheduled service is expected on all modes, the MBTA and Keolis closely monitor weather forecasts to assess expected and real-time conditions related to scheduled service and operations. Customers should stay as up-to-date as possible by checking all available communication channels. Commuter Rail customers will be notified in advance of any schedule changes, if any, with storm schedules all currently available on each line’s webpage on MBTA bus passengers are encouraged to check out and snow routes. Customers are also encouraged to exercise caution while on snow-covered or icy bus stop areas and outdoor station platforms. 

Since the winter of 2015, the MBTA has upgraded track and signal infrastructure, invested in snow-fighting equipment, and stocked up on replacement parts for vehicles, making more than $101 million in investments in winter resiliency. Last winter, the Boston area saw seventy inches of snow that included a challenging Nor’easter in January 2018 and four Nor’easters in March 2018 (three of which took place within less than two weeks) with the MBTA’s Storm Desk activated six times. There were no shutdowns or closures in MBTA service with snow-fighting equipment pre-deployed and staffing levels of the Storm Desk increased as needed. 

In preparation of this winter season, system-wide tree trimming took place along Commuter Rail and subway right-of-way areas with an expansion of system weather stations and real-time monitoring at critical Commuter Rail interlockings. Automatic power generators have been installed at Malden, Wellington, Sullivan, and Community College Stations’ signal rooms with fifty additional portable generators purchased for emergency signal and grade crossing deployment, if needed. Upgrades have been made on the Green Line’s “Type 7” cars’ motor control air intake with critical propulsion parts on hand to support the Commuter Rail MPI locomotive fleet. 

The MBTA is committed to keeping its customers better informed by providing the most updated service information quickly, accurately, and when they need it.

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