Massachusetts Bay Transportation Authority

The MBTA is dedicated to providing services to riders of all abilities, whether its through reliable transportation services or a website that is accessible. This page offers helpful information regarding accessible transit services and website accessibility.

Accessible Transit Services:

Elevator or Escalator Updates — up-to-the-minute information about escalators or elevators that are out of service. You may also call 617-222-2828 or 1-800-392-6100 (then press 6). If you require TTY service, call 617-222-5146 during business hours.

THE RIDE — our door-to-door paratransit service.

Office for Transportation Access - we oversee all programs and services for persons with disabilities.

Pets on the T — our policy on service animals.

Reduced Fare Programs — discount fare information for riders with disabilities.

Accessible Subway stations — are indicated on this map with a handicapped icon. Select a subway line to view what accessibility features are available at each station.

Accessible Commuter Rail stations — are indicated on this map with a handicapped icon.

Looking for something else? Use the new MBTA Search.

Website Accessibility

Browser Support

The new MBTA website was built using web standards and provides some advanced functionalities that require a modern web browser. We recommend you use one of the following web browsers, available as a free download:

Scripting

Javascript is not required to utilize the site, but some features will be limited without it. Some advanced features such as Google Maps will not function without it. We recommend that you keep Javascript enabled on your browser.

Accessibility Compliance

Using the United Stated Section 508 guidelines and WCAG double AA guidelines, the MBTA has reviewed this site and made all required accommodations to help ensure that the site is accessible by users who rely on assistive technologies such as screen readers or other input mechanisms.

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