Accessible Services

Accessibility at the T

From accessible buses, trains, and stations, to a world-class paratransit service, the MBTA is dedicated to providing excellent service to customers of all abilities. We are striving to become the global benchmark for accessible public transportation—creating a system that is safe, dependable and inclusive, thereby expanding the transportation options available to all our customers, including those with disabilities.  Select one of the links below to learn more about accessibility at the MBTA.


Department of System-Wide Accessibility Logo

Department of System-Wide Accessibility
Established in 2007, the T's Department of System-Wide Accessibility oversees programs and services for persons with disabilities and seniors.  Today, the MBTA is more accessible than ever!  Click on the link above to learn about the accessibility of our fixed-route services (buses, trains, and commuter boats), as well as the Department of System-Wide Accessibility.
Office for Transportation Access--THE RIDE Image

The Office for Transportation Access--THE RIDE
Customers who are unable to use fixed-route services  due to a disability may be eligible for MBTA paratransit service, THE RIDE.  Click on the link above to learn more about this additional transportation option.