With public safety of paramount importance, all modes of MBTA service will be suspended all day and night on Tuesday, January 27. Please check MBTA.com for updates on service restoration for Wednesday.    more >
Alert

 

 

With public safety of paramount importance, all modes of MBTA service will be suspended all day and night on Tuesday, January 27. Please check MBTA.com for updates on service restoration for Wednesday.    more >

 
Accessible Services
Bus at curb boarding a customer in a wheeled mobility device.

Why Should Operators Pull to the Curb at the Bus Stop?

 

  • Pulling to the curb gives all customers the ability to board and exit the bus safely.
  • Pulling to the curb decreases the gap between the bus and the sidewalk.
  • Pulling to the curb makes it easier to deploy the ramp on a bus properly.

Back to "The Customer Experience on MBTA Bus" page