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Coronavirus Updates

Updates for April 12 – 18, 2021

Updated Monday, April 12, 2021, 2:30 AM

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

We're committed to keeping you safe on public transportation. From hand sanitizer to crowding information, we've got you covered. 

Learn more about Ride Safer

The following changes to service and operations have been made to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.

  • All riders and employees are required by federal and state law to wear face coverings while riding the T. Not doing so is a violation of federal and state law and failure to comply may result in denial of boarding, removal, penalties under federal law, and/or a fine issued by the Transit Police.
  • Service levels prioritize certain routes to meet ridership demand, avoid crowding on vehicles, and to allow for physical distancing in keeping with health and safety protocol guidance.
  • Shared trips on The RIDE have been eliminated. RIDE customers can still bring a personal care attendant and/or guest on their trip.
  • The CharlieCard Store is open with limited hours.
  • Standard fare collection processes have resumed on buses and trolleys, and The RIDE.
  • Bus operators have the option—with approval from the Control Center—to bypass a stop if they feel the bus is becoming too crowded to safely accommodate any more riders.

This page is regularly updated as more information about the COVID-19 outbreak becomes available.

Travel Advisory

As of Monday, March 22, people traveling to Massachusetts are urged to quarantine for 10 days if they have been out of state for more than 24 hours.

People who are fully vaccinated, traveling to Massachusetts for critical infrastructure work, or who have negative COVID-19 results do not need to quarantine.

Learn more about the travel advisory

Stay at Home Advisory

The Commonwealth continues to advise that all residents should leave home only for essential activities.

Learn more about the stay at home advisory


Service Levels

Weekday Service: Monday – Friday, April 12 – 16

Weekend Service: Saturday – Sunday, April 17 – 18

Crowding Levels

We’re piloting crowding information on the bus and subway. You can view:

  • Real-time crowding data for many of our bus routes
  • Weekly crowding trends for the Red, Orange, and Blue lines
See crowding information
At Nubian Station late at night, a Route 1 bus bound for Harvard waits as another bus zooms by.

Protecting Your Health

Ride Safer is our commitment to protecting public health on public transit. See what we’re doing—and what you can do—to help keep each other safe.

Learn more about Ride Safer

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Reopening Massachusetts

COVID-19 Travel Order

COVID-19 Vaccine

Get a free COVID-19 test

Stay Informed

Our website

View current schedules or plan a trip

See all service alerts

Get service alerts delivered via phone or email

Customer Support

Email us from our website

Call us at 617-222-3200

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

We're committed to keeping you safe on public transportation. From hand sanitizer to crowding information, we've got you covered. 

Learn more about Ride Safer