CharlieCard Store
The CharlieCard Store is now open with limited hours.
New Hours
MBTA riders looking to request a Senior, TAP, or Blind CharlieCard or replace a lost, expired, or damaged card and make deposits to RIDE accounts can again visit the reopened CharlieCard Store. Please note that riders are still required to wear a face covering on the T and in the CharlieCard Store.
| Day | Hours | Who can visit | |||
|---|---|---|---|---|---|
| Day | Monday | Hours | Closed | Who can visit | No in-person transactions |
| Day | Tuesday, Thursday | Hours | 8:30 AM – 1 PM | Who can visit | Open to seniors, TAP customers, riders with chronic health conditions, and legally blind riders |
| Day | Wednesday, Friday | Hours | 12:30 PM – 5 PM | Who can visit | Open for RIDE transactions and for riders who need to replace a damaged or expired CharlieCard (excluding corporate passes, semester passes, and student passes) |
For more information or questions, please contact Customer Support at 617-222-3200.
Online Services
Schedule an Appointment
If you'd prefer, you can schedule your visit ahead of time. We have limited appointments available for Senior and TAP CharlieCard services.
Apply for a Senior CharlieCard
We’re also piloting an online application for Senior CharlieCards. Eligible riders can now apply online.
Additional Information
Auto-pay
Get a monthly pass that renews automatically.
MyCharlie
Add value or order monthly passes online.
Schedule an Appointment
Need to visit the CharlieCard Store for your TAP or Senior CharlieCard? Use our online scheduler to reserve a time.
Apply for a Senior CharlieCard
Eligible riders can now apply for Senior CharlieCards online.