The MBTA believes in setting the highest standard of service for people with disabilities. True accessibility benefits everyone in our community, including seniors, parents, students, commuters, and tourists.
With hundreds of new low-floor buses, the ongoing expansion of elevators in our stations, and free travel instruction training, the MBTA is becoming a model of what accessible public transportation in our country could and should be.
Access in Motion
Things to Know Before Your Trip
We encourage everyone to plan ahead before their trip on the MBTA. To get started, check out our resources, or visit our FAQs.
Learn about our accessibility policies concerning priority seating, service animals, requests for assistance, and more.
Find out how you can get in touch with our team to plan your trip before you go.
We offer free public transportation training classes for seniors and people with disabilities.
Seniors (65+) and people with disabilities may qualify for MBTA fare discounts.
T Accessibility Guides by Mode
The T Access Guide is an interactive way to learn more about how to independently use the MBTA. To get started, select the mode of transit you use the most.
All MBTA buses are accessible to people with disabilities. Learn more about accessibility features, entering and exiting buses, and what you can expect on your trip.
Most MBTA subways and trolleys are accessible to people with disabilities. Learn more about station and train accessibility features, entering and exiting the T, and what you can expect on your trip.
All Commuter Rail trains and most transit stations are accessible to people with disabilities. Learn more about station features, entering and exiting trains, and what you can expect on your trip.
All MBTA commuter ferries and docks are accessible to people with disabilities. Learn more about ferry accessibility features and what you can expect on your trip.
Connecting to MBTA Services
The RIDE is the MBTA’s door-to-door, shared-ride paratransit service. If you have a disability that prevents you from using the MBTA bus, subway, or trolley all or some of the time, The RIDE may be able to assist with your public transportation needs.
Learn more about MBTA connections to regional transportation authorities in Massachusetts.
Find an accessible private transportation service in your area.
Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.