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Service Change Ongoing
All MBTA services are running on a reduced schedule until further notice in the interest of the health and safety of our riders and employees. All riders must use a face covering when on the MBTA. Full details: MBTA.com/coronavirus

Accessibility on the MBTA

The MBTA is more accessible to customers with disabilities than ever before. With hundreds of new low-floor buses, the ongoing expansion of elevators in our stations, free travel training and more, we're striving to become the global model of accessible public transportation. We believe that true accessibility benefits everyone—seniors, parents, students, commuters, tourists, and countless other customers we serve each day. 

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Contact Us

Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.

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