Accessibility on the MBTA

The MBTA is more accessible to customers with disabilities than ever before. With hundreds of new low-floor buses, the ongoing expansion of elevators in our stations, free travel training and more, we're striving to become a global model of accessible public transportation. We believe that true accessibility benefits everyone—seniors, parents, students, commuters, tourists, and countless other customers we serve each day.
Access in Motion
More Resources
Things to Know Before Your Trip
We encourage everyone to plan ahead before their trip on the MBTA. To get started, check out our resources, or visit our FAQs.
T Access Guides by Mode
The T Access Guide is an interactive way to learn more about how to independently use the MBTA. To get started, select the mode of transit you use the most.
Connecting to MBTA Services
Stay Informed
Get accessibility news, updates, and advance notice of events delivered to your inbox.
Contact Us
Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.
Phone
- Voice: 617-222-3200
- TTY: 617-222-5146
Online
Contact Us
Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel.
Phone
- Voice: 617-222-3200
- TTY: 617-222-5146
Online