To meet our goal of clean, safe, accessible and reliable service, we look to our greatest resource - a talented, diverse, and dedicated team. The T offers a variety of exciting challenges and growth opportunities. Competitive salaries, healthcare, training programs, tuition assistance, and innovative work/life programs are all part of the MBTA work experience. See what opportunities are available and view our job openings.
Working at the T
“I joined the MBTA from the private sector to help stabilize an organization that underpins the Greater Boston area. The opportunity to lead a team with a shared commitment to public service has been an extremely rewarding experience and one that will keep me at the T for the indefinite future.”
Employee satisfaction, both inside and outside of the office, is one of our greatest priorities.
T employees benefit from a range of programs (subject to union affiliation of the position you are applying to).
The MBTA is an Affirmative Action/Equal Opportunity Employer.
View our policies and learn about the MBTA Civility Standard.
Wondering if a career at the MBTA is the right fit for you? Hear from some of our employees about why they joined.
Whether it's the first or the next step of your career, learn why joining the MBTA is more than just a job.
Skill development and personal growth are valued at the MBTA. Hear some of our employee success stories.
Job opportunities for those who are looking to join the MBTA as a new employee.
The 2017 MBTA Job Lottery is now closed. Notifications with detailed information, including lottery numbers and testing time and location, will be sent to those who have applied.
"I joined the MBTA some 20 years ago to pursue a career with a World Class Transportation Agency, I thoroughly enjoy working and meeting new people while doing a job that I also enjoy, I am proud to do my job and ensure that it is done right, working on a daily basis with a great and diverse staff also adds to my enjoyment of working here."
Manager, Mailroom Services
Procurement & Logistics
"I started my career with the MBTA in 2006 when I discovered an opportunity to use skills I had acquired during my 22 years in the US Air Force. In addition to enjoying my position as a Senior Education and Development Rep, I have come to truly value the many personal and professional relationships formed over the years with some of the best and brightest personnel in the state.”
Senior Education and Development Representative
Human Resources Training and Development
"I joined because I truly wanted to make a difference. We understand what the critical work of the MBTA is - so we have to not only hire the right talent to support our strategic initiatives but also retain the talent that we currently have now. We do this by creating a culture of learning & development to help our employees grow."
Janice B., PHR, SHRM-CP
Chief Human Resources Officer
"I joined the MBTA at a time in my life when I was looking for new and challenging opportunities. Joining an organization as historical and important to Boston was an easy decision and I’m thrilled to be able to contribute what I can to the T."
"I enjoy being part of an organization that is such a vital part of Boston. The opportunities to learn and grow have added to my professional and personal development."
"I chose to work at the MBTA for the challenge. Our successes—and failures—are on display every day, and I’m confident that my work at the T will help to make a better transit system for all of our riders."
Deputy Director Financial Strategy
"The job sounded challenging, it encompassed multiple work areas that I was passionate about and I believed in public service. There is still work to be done that I can be a valuable member of the team doing that work."
Occupational Health Services
"I joined the MBTA back in 2006 because my former employer moved their headquarters. I have stayed at the MBTA because I enjoy my career as a Human Resources Generalist. My role has continued to provide challenges and overall I enjoy hiring new and promoting current employees."
"I saw tremendous opportunity in being able to contribute to the transformation of the MBTA. I stay because of the people and the challenges to be better at what I do every day."
Deputy Director of Human Resources
"Working at the MBTA has provided me an opportunity to help provide services to the people in my community. Seeing my friends and neighbors riding the T fills me with pride, knowing that the good work we are all doing helps create a safe, reliable transportation system."
Manager of Org Analysis and HR-CRM
"I joined the MBTA as a result of my father adding my name into the Lottery. I began my career in 1993 as a Part-time Bus Operator and rose through the ranks, holding such positions as Full-time Bus Operator, Inspector, Supervisor, Superintendent of Bus Operations, Chief of Staff for Operations COO, Chief and Deputy Director of Orange Line Operations, Director of Heavy Rail Operations, Chief Administration officer up to my current position as Deputy Chief Operating Officer. I worked hard and was blessed that management recognized me. I always enjoyed working with and helping people. The MBTA has given me the opportunity to do what I love and collaborate my passion with over 5300 other people that work in Operations. I have stayed at the MBTA simply because I love it!"
Deputy Chief Operating Officer - Administration
"I have been with the MBTA for almost 18 years and I have always been engaged in offering assistance to ensure the success of day-to-day operations which has made me aware of the extensive work that needs to be done in order to transport the citizens of the Commonwealth and its visitors. My time in Human Resources helped me develop an understanding of the many facets of Operations (transportation, maintenance, planning, and engineering) as well as developing a greater appreciation of how the non-operating departments play a vital role in supporting the overall Operations mission. This experience afforded me the opportunity to grow as an employee and advance my career through different roles which has landed me in Operations where I can have a more direct impact on its success. The opportunity to collaborate with employees in all areas of Operations has taught me more about the Authority as well as the dedication these employees have to the MBTA. Gaining this experience has helped me grow personally and professionally and enriched my career at the Authority."
Deputy Director of Administration - Workforce Planning
Massachusetts Bay Transportation Authority
Human Resources Department
10 Park Plaza
Boston, MA 02116