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Safety

The safety program at the MBTA includes training for all staff and a network of closed-circuit monitoring for our stations and vehicles. You might also see us out in the field, making sure every MBTA vehicle is safe for your commute.

If you need to report an incident, please dial 911, or call the MBTA Transit Police at 617-222-1212.


Report a Railroad Crossing Gate Issue

To report a problem or emergency with a railroad crossing, call 1-800-522-8236. 


 

Contact Us

If you need to report an emergency, please call 911 or contact the MBTA Transit Police at 617-222-1212.

For all other inquiries, contact Customer Support.

Contact Us

If you need to report an emergency, please call 911 or contact the MBTA Transit Police at 617-222-1212.

For all other inquiries, contact Customer Support.