MBTA Transit Police
The MBTA Transit Police (TPD) is a civil service police department with full police powers within the cities and towns in the MBTA’s service area.
If you need to report an emergency, dial 911 or call 617-222-1212.
You can also report emergencies anonymously with the SeeSay App on your iPhone or Android device. We monitor the app 24 hours a day, 7 days a week, and you can expect a response within a few minutes. For all other inquiries:
240 Southampton Street
Boston, MA 02118
A Message from Chief Kenneth Green
It is my honor to work with the fine women and men of the MBTA Transit Police, whose professional and diligent efforts protect the public on the oldest transit system in the country.
As a community “on the move” we cannot do it alone. We need your help to continue to improve your safety and security while riding the MBTA. Our emphasis on community policing is a cornerstone of our strategy. Community policing is designed to promote organizational strategies, which support the regular use of partnerships and problem-solving techniques in order to proactively address the immediate conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.
In order to facilitate our services to the community, while respecting differences that exist between neighborhoods, the MBTA Transit Police is structured along three geographic boundaries. The districts are overseen by the Patrol Deputy.
Should you have any questions or concerns, please contact our command staff directly.
MBTA See Say App
Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.
Patrol Operations officers and supervisors work in the field, patrolling MBTA stations, vehicles, and special events.
Provides tactical support and handles explosive materials, with the support of 5 units:
- Special Weapons and Tactics (SWAT)
- Explosive Detection Unit (EDU)
- Patrol K-9 Unit
- Motorcycle Unit
- Crisis Negotiation Unit
Represents the members of the department at funerals, parades, and ceremonial occasions.
Oversees compliance with department policies, rules, and procedures, as well as all collective bargaining obligations. Manages all overtime and paid assignments.
Responsible for investigating all crimes and incidents on MBTA properties and vehicles.
Investigates all crimes and serious incidents, including deaths and criminal acts.
Processes all crime scenes, including physical and digital evidence. Detectives also work on Hazardous Materials incidents.
Coordinates interactions with juvenile offenders, their families, and enforcement programs.
In addition, Stopwatch coordinates positive interactions between students commuting to and from school, youth advocacy programs, and the TPD.
Manages the hiring, promotion, training, and career advancement of all TPD officers, including all equal opportunity employment and affirmative action (EEO/AA) activities.
Prepares all criminal complaints. Distributes warrants, subpoenas, and summons.
Tracks and schedules trials and hearings.
Monitors all citizen complaints and commendations of officers.
Partners with Massachusetts Human Resources (HRD) to hire new officers.
Operates the regional basic training program for MBTA Transit Police and local law enforcement agencies in Massachusetts.
TPD follows strict Standards of Conduct and Use of Force policies.
Please report complaints to the Superintendent's Office at 617-222-1100.
TPD has a zero-tolerance policy toward sexual abuse and harassment of any detainee while in our custody.
Incidents can be reported to the Chief’s Office at 617-222-1100 or the Suffolk County District Attorney’s Office at 617-619-4350.
View and download Chapter 237 PREA
View and download MBTA Police Lockup Final Report September 29, 2019
View and download 2019 vs. 2020 PREA data
View and download 2018 vs. 2019 PREA data
Sexual harassment on the T is not tolerated. We take all reports of sexual violence seriously.
Please report incidents by calling 617-222-1212 or by contacting the Boston Area Rape Crisis Center.
The MBTA has an obligation to provide for the safety and security of our employees and customers.
Citizen Complaint or Commendation
To submit a citizen complaint or commendation, please download the form below. Email your completed form to email@example.com.
Once your form is received, you will be contacted by telephone or email within three business days.
Transit Police Department Reports
If you would like to request a copy of an MBTA Transit Police Department report, please send a written request to:
MBTA Transit Police Department
Attn: Records Request
240 Southampton Street
Boston, MA 02118
There is a search and service fee of $5.00, which is payable by check or money order made out to the “MBTA Transit Police Department.” Cash is not accepted.
Please allow 5-10 business days to receive your report.