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Service Change Ongoing
All MBTA services are running on a reduced schedule until further notice in the interest of the health and safety of our riders and employees. Full details: MBTA.com/coronavirus

Coronavirus Updates for April 9, 2020

Updated Thursday, April 9, 2020, 12:30 AM

The following changes to service and operations have been made to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.

  • All service levels have been adjusted to prioritize essential travel for healthcare and emergency workers.
  • All shared trips on The RIDE have been eliminated. We ask all RIDE customers to book trips 1-3 days in advance.
  • The CharlieCard Store is closed until further notice.
  • Customers should board at the rear doors of buses and street-level trolley stops. Seniors or people with disabilities can still board at the front door if needed. 
  • Stations and vehicles are being cleaned and sanitized with increased frequency.

This page is regularly updated as more information about the COVID-19 outbreak becomes available.

FAQs

Answers to some of the most frequently asked questions about the MBTA during the COVID-19 pandemic. 

Rider safety

Fares

Weekday Service Levels, April 9

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Protecting Your Health

What We're Doing

We are continuing to take necessary steps to protect the health and safety of riders and MBTA employees with increased cleaning and sanitation at stations and on vehicles.

This includes:

  • Cleaning and disinfecting vehicles: All MBTA fleet vehicles (buses, trolleys, subway cars, Commuter Rail coaches, ferries, and RIDE vehicles) are being disinfected on a daily basis.
  • Cleaning and disinfecting MBTA property: All business locations, including the RIDE Eligibility Center and CharlieCard store, are being disinfected every 24 hours. All high-contact areas at subway stations (handrails, fare gates, and fare vending machines) are being cleaned every 4 hours.
  • More sanitation equipment: Hand sanitizing dispensers, disinfectant wipes, and cleaning sprays will be deployed at MBTA facilities and stations throughout the system.

What You Can Do

We encourage all riders to:

  • Wash hands often with soap and warm water for at least 20 seconds
  • Cover coughs and sneezes
  • Stay home if sick
  • Avoid touching eyes, nose, and mouth
  • Clean areas that are frequently touched with sanitizing spray or wipes

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Emergency Preparedness Tips

FAQs

Answers to some of the most frequently asked questions about the MBTA during the COVID-19 pandemic. 

Rider safety

Fares

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Emergency Preparedness Tips