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Coronavirus Updates

Updated January 14, 2022

All riders and employees are required by federal and state law to wear face coverings while on MBTA vehicles and at all stations, facilities, outdoor bus stops, and outdoor platforms for the Commuter Rail, subway, and trolley systems, including those who are fully vaccinated. Not doing so is a violation of federal and state law and failure to comply may result in denial of boarding or removal.

Additionally, the following service and operations policies are in place to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.

  • Standard fare collection processes have resumed on buses, trolleys, and The RIDE.
  • The CharlieCard Store is open with limited hours.
  • The RIDE is small-vehicle public transit, and it is not possible to safely distance riders with COVID from others. If you are or have been ill with COVID, you must make transportation arrangements other than The RIDE until you have been medically cleared.

This page is regularly updated as Massachusetts proceeds with reopening plans.

Our Plan to Bring Back Service

Due to an infusion of federal funding, as of April 2021, the MBTA is able to begin bringing service back to 100% pre-pandemic levels.

See how we're bringing back service

Stay Informed

Schedules may be adjusted due to COVID-19's impact on workforce availability

Customer Support

Email us from our website

Call us at 617-222-3200

Crowding Levels

See crowding information

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

Reopening Massachusetts

COVID-19 vaccine

Get a free COVID-19 test

COVID-19 travel advisory

More information on COVID-19

Ride Safer

Person on the green line, with a Ride Safer sign in the background

As Massachusetts reopens following the pandemic, we’re committed to keeping you safe on public transportation.

Learn more about Ride Safer

Our Plan to Bring Back Service

Due to an infusion of federal funding, as of April 2021, the MBTA is able to begin bringing service back to 100% pre-pandemic levels.

See how we're bringing back service

Crowding Levels

See crowding information

Ride Safer

Person on the green line, with a Ride Safer sign in the background

As Massachusetts reopens following the pandemic, we’re committed to keeping you safe on public transportation.

Learn more about Ride Safer