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Fare Payment Verification Public Meeting

Meeting Info

Date: April 20, 2021 at 6 PM

Location: Virtual • Zoom • Boston, MA

Attendees: General Public

Event Description

As part of Fare Transformation, the MBTA will be installing new readers at every door on Green Line trolleys and buses. This will allow customers to board at every door, but it also means the trolley or bus driver cannot check that everyone pays their fare.

Our solution for fare verification in our new system is to have MBTA employees board vehicles at random and ask everyone to tap their card or phone on a handheld device to verify their payment. However, before we enable this policy, we want to make sure that it’s done in an equitable and efficient way—you can help us with this.

We want feedback not just on how this new policy could affect you, but also on how we can be held accountable throughout this process.

Learn how fare payment verification will work at the T

Join the Virtual Meeting

The meeting will be held over Zoom. You can join by computer, smartphone app, or telephone.

If you have questions, or need help registering, please email or call 857-366-1871.


For more information or to request a reasonable accommodation and/or language services, please email

Para más información o para pedir arreglos razonables y/o servicios lingüísticos, por favor envíe un e-mail



Para mais informações, ou para solicitar serviços de acesso e/ou linguísticos em termos razoáveis, contactar por email

Pour plus d’informations ou pour obtenir un accommodement raisonnable et/ou des services linguistiques, veuillez envoyer un