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Jeff Gonneville in a dark suit with the T logo behind him

Jeff Gonneville

Jeff Gonneville in a dark suit with the T logo behind him

MBTA Deputy General Manager

Jeffrey D. Gonneville is the Deputy General Manager of the Massachusetts Bay Transportation Authority (MBTA). A graduate of University of Massachusetts Amherst with a B.S. in Mechanical Engineering, Mr. Gonneville has been in transportation for over 25 years.

Before becoming Deputy General Manager, Jeff held key executive roles at the MBTA. He was Chief Operating Officer (COO) for two years and as COO, he was responsible for the operation of the light and heavy rail lines and the vast bus system. He instituted several efficiency, productivity, and reliability programs. These initiatives lead to increased “On Time Performance” for all rail lines. Jeff also served as the Chief Mechanical Officer (CMO) for the Authority. He was responsible for the maintenance, oversight, and long-term strategic planning for the Authority's vehicle fleets.  During his tenure as CMO, there was an 18% minimum increase in Mean Miles Between Failures over each vehicle fleet.

As the Deputy General Manager, Jeff is responsible for the oversight for all operational modes with associated support departments for bus, paratransit, ferry, and light, heavy and Commuter Rail services. In this role, his key area of focus is evolving the Authority’s safety culture and modernizing the legacy’s agency.

Jeff is an active participant in the American Public Transportation Association (APTA) and currently a member of the APTA Board of Directors. He has served as Chair to both the APTA Bus Technical Maintenance Committee and the Vehicle Maintenance Committee for NorthEast Passenger Transportation Association (NEPTA). Jeff has also served on past and current panels for the Transit Cooperative Research Program (TCRP). His entire professional career has been dedicated to public transportation in both the private and public sector.