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Better Bus Tracking and Predictions

Updated on October 11, 2018

A bus on Route 43 pulls up to a bus stop.

About the Project

Timeline: Fall 2018
Status: Construction

Summary

The MBTA is unveiling 2 new innovations that will improve bus prediction accuracy for customers, in conjunction with the Better Bus Project

  • New bus location tracking will offer more frequent updates of where buses are, every few seconds. Instant tracking reports where every bus in the system is, in real time. 
  • Simultaneously, a new prediction system will increase the accuracy of arrival estimates on our website and apps by nearly 10% over the previous system. 

Goals

  • Improve updates on bus locations from every 60 seconds—or longer—to every few seconds
  • Offer customers more accurate bus arrival estimates 

Project features

  • Switch the transmission of data from radio network to a cellular-plus-radio system
  • Install new hardware and software across entire fleet

Benefits

Better predictions:

  • More accurate estimated wait times at stops
  • Improved arrival estimates

More reliable information:

  • More frequently updated tracking information on apps, mobile devices, and MBTA.com 
  • Location tracking across more of our service area, especially areas where there are gaps in radio signal, like Logan Airport

A more efficient system:

  • Quicker bus rerouting for obstacles, including diversions and road closures
  • More effective redirection of buses during traffic delays

Learn more about how the T is making bus predictions better

Updates

December 20, 2018

Installations Completed, Predictions Updated

We've reached several milestones on our bus tracking and predictions project.

Contact Information

For all queries and comments related to Better Bus Tracking and Predictions, please contact:

Siobhan Cunningham, Project Manager