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Bus Stop Accessibility Improvements

At a bus stop, a rider in a wheeleed mobility device boards the bus via a ramp, as two other riders wait in line behind.

Timeline: 2019 – 2021
Status: In progress

The MBTA is committed to improving rider accessibility and compliance with the Americans with Disabilities Act (ADA) at bus stops throughout our system. Our 7,500 bus stops have been evaluated for ADA compliance, and many stops have been identified as having “high priority” needs for ADA accessibility improvements.

Building a Better T

As part of our $8 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.

Learn more

What We're Doing

We identified 130 stops that have critical barriers to accessibility and require complete reconstruction. In 2019, we rebuilt 63 of these stops. The remaining stops are slated for improvements by mid-2021. We also identified over 600 additional bus stops that have significant barriers to access. Conceptual design for these has been completed, and we will start to improve these in 2020.

Upgrades will vary by stop and may include the following types of improvements:

  • Addition or reconstruction of a landing area where the bus can deploy a boarding ramp for passengers who need it
  • Construction or reconstruction of sidewalks and/or curb ramps to provide accessible paths of travel
  • New crosswalks or realignment of crosswalks connecting bus stops
  • New pedestrian signals and/or enhanced visibility signage at crosswalks
  • Lengthened bus stops to allow buses to pull all the way to the curb
  • New bus stop pavement markings
  • Updated bus stop signs

Contact Us

For comments or questions, please contact us at betterbusproject@mbta.com.

Related Projects

Better Bus Project

Better Bus Project: Making transit better together
The experience of taking an MBTA bus fails to live up to our own standards in too many ways. Through the Better Bus Project, we are changing that.

System-Wide Accessibility Improvements

The building facade and entrances of newly renovated Wollaston Station, with the platform to the right, viewed from the parking lot.
From minor projects to major construction, we are making changes across the entire system to help improve accessibility on the T.

Building a Better T

As part of our $8 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.

Learn more

Related Projects

Better Bus Project

Better Bus Project: Making transit better together
The experience of taking an MBTA bus fails to live up to our own standards in too many ways. Through the Better Bus Project, we are changing that.

System-Wide Accessibility Improvements

The building facade and entrances of newly renovated Wollaston Station, with the platform to the right, viewed from the parking lot.
From minor projects to major construction, we are making changes across the entire system to help improve accessibility on the T.