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Worcester Union Station Improvements

An artist's rendering of how Worcester Union station will look after accessibility improvements have been completed. The station is shown from above with riders waiting on the long platform, which is covered by a long roof.

Related Service Alerts

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service changes
details

Worcester Union Station is undergoing significant platform, track, and accessibility improvements. Although it’s a key transportation hub for the Worcester area and the terminus of the Framingham/Worcester Line, it’s currently the only station on the route that can serve only one train at a time. The upgrades now underway will improve the station’s function, capacity, level of service, and safety, and make it fully accessible.

Building a Better T

As part of our $8 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.

Learn more

  • Contract awarded: October 2021
  • Projected Completion: Winter 2023
  • Budget: $45 million
  • Status: Construction

Rider Benefits

  • A new, high-level center platform
  • Track, signal, communications, and infrastructure upgrades
  • New elevators, stairways, and pedestrian bridge
  • Accessibility improvements to the commuter parking area

The new pedestrian bridge and elevators will be steel and glass structures with new lighting and wayfinding signs. This will provide a fully accessible route for riders to move safely and comfortably to and from the new center platform to the MBTA parking area and the neighboring community. 

Service Alerts

Throughout this project, we will maintain current levels of passenger access to the platform and trains.

Any service changes will be communicated in advance on this page and via alerts.

Check Framingham/Worcester Line alerts

Check Worcester station alerts

Service change in effect May 31 – July 15

View the construction advisory for details

What to Expect During Construction

Beginning in March 2022, riders will use a temporary platform to board trains. From March 14 onward, signage will direct riders from the parking garage through the station, then lead them through the rotunda to the temporary platform at the east end of the station. Riders will also be able to access the temporary platform from the Commuter Rail parking lot.

Overhead photo of the station area is labeled with local streets, the station building, the parking garage, and lot, and a legend explaining paths from parking areas to the temporary platform.
Dotted red lines show the paths from parking facilities to the temporary platform during construction

The parking lot will remain open during construction. Some spots will be unavailable during different phases of the project. Accessible spaces remain available, and there is a designated drop-off point near the ramp to allow full access to the platform.

Passengers should allot an additional five to 10 minutes to access the temporary platform.

View the construction advisory for the new path in use starting March 14

Recorded Project Update

Past Events

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Contact Us

For all queries and comments related to the Worcester Union Station Improvements, email us at UnionStation@mbta.com.

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Recent Updates

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Building a Better T

As part of our $8 billion, 5-year capital investment plan, we're renovating stations, modernizing fare collection systems, upgrading services for our buses, subways, and ferries, and improving the accessibility of the entire system.

Learn more

Recent Updates

View all project updates