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Victim Assistance

More from Safety

Learn more about staying safe on the T, or report an emergency to the Transit Police.

If you witness or are the victim of an incident on the MBTA, and you haven’t reported it yet, call the Transit Police immediately at 617-222-1212.

Under the Massachusetts Victim Bill of Rights, crime victims and survivors have the right to counseling and support services. If you have been the victim of a crime, you can contact the MBTA Transit Police 24 hours a day for assistance.


    Casa Myrna Vasquez

    Casa Myrna is Boston’s largest provider of domestic violence awareness efforts and of shelter and supportive services to survivors.

    Call 800-992-2600

    Learn more about Casa Myrna Vasquez

    Transition House

    Transition House in Cambridge was the first domestic violence shelter on the East Coast and offers a wide range of housing resources, support services, and prevention tools.

    Call 617-661-7203

    Learn more about Transition House



    SafeLink is Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence.

    Call 877-784-2020

    Learn more about SafeLink


    Samaritans works to prevent suicide and support those who have lost someone to suicide.

    Call or text 1-877-870-HOPE (4673)

    Learn more about Samaritans

    National Suicide Prevention Lifeline

    The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

    Call 1-800-273-8255

    Learn more about the National Suicide Prevention Lifeline