Victim Assistance
More from Safety
Learn more about staying safe on the T, or report an emergency to the Transit Police.
If you witness or are the victim of an incident on the MBTA, and you haven’t reported it yet, call the Transit Police immediately at 617-222-1212.
Under the Massachusetts Victim Bill of Rights, crime victims and survivors have the right to counseling and support services. If you have been the victim of a crime, you can contact the MBTA Transit Police 24 hours a day for assistance.
Victim Assistance Resources
Shelters
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Casa Myrna Vasquez
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Casa Myrna is Boston’s largest provider of domestic violence awareness efforts and of shelter and supportive services to survivors.
Call 800-992-2600
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Transition House
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Transition House in Cambridge was the first domestic violence shelter on the East Coast and offers a wide range of housing resources, support services, and prevention tools.
Call 617-661-7203
Hotlines
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SafeLink
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SafeLink is Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence.
Call 877-784-2020
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Samaritans
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Samaritans works to prevent suicide and support those who have lost someone to suicide.
Call or text 1-877-870-HOPE (4673)
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National Suicide Prevention Lifeline
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The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Call 1-800-273-8255