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Service Change Ongoing
MBTA service levels have been increased in the interest of the health and safety of our riders and employees. All riders must use face coverings when on the MBTA.   MBTA.com/coronavirus

Coronavirus Updates for August 10 – 16, 2020

Updated Monday, August 10, 2020, 12:30 AM

The following changes to service and operations have been made to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.

  • All riders and employees are required to wear face coverings while riding the T.
  • Service levels prioritize essential travel for healthcare and emergency workers.
  • Shared trips on The RIDE have been eliminated. RIDE customers can still bring a personal care attendant or guest on their trip.
  • The CharlieCard Store is closed until further notice.
  • We’ve installed new protective barriers and decals at the front of vehicles to help maintain distance between riders and operators, allowing us to resume front-door boarding on buses and at street-level trolley stops. Riders who are able should board at the front door and exit at the rear door. (Note: Shuttles between North Station and Lechmere will continue to board at the rear door until further notice.)
  • Standard fare collection processes have resumed on buses and trolleys, and will resume on August 1 on The RIDE.
  • Bus operators have the option—with approval from the Control Center—to bypass a stop if they feel the bus is becoming too crowded to safely accommodate any more riders.
  • Stations and vehicles are being cleaned and sanitized with increased frequency.

This page is regularly updated as more information about the COVID-19 outbreak becomes available.

Ride Safer

FAQs

Answers to some of the most frequently asked questions about the MBTA during the COVID-19 pandemic. 

Ride Safer

Fares

Weekday Service Levels, August 10 – 14

Weekend Service Levels, August 15 – 16

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Protecting Your Health

What We're Doing

We are continuing to take necessary steps to protect the health and safety of riders and MBTA employees with increased cleaning and sanitation at stations and on vehicles.

This includes:

  • Cleaning and disinfecting vehicles: All MBTA fleet vehicles (buses, trolleys, subway cars, Commuter Rail coaches, ferries, and RIDE vehicles) are being disinfected on a daily basis.
  • Cleaning and disinfecting MBTA property: All business locations, including the RIDE Eligibility Center and CharlieCard store, are being disinfected every 24 hours. All high-contact areas at subway stations (handrails, fare gates, and fare vending machines) are being cleaned every 4 hours.
  • More sanitation equipment: Hand sanitizing dispensers, disinfectant wipes, and cleaning sprays will be deployed at MBTA facilities and stations throughout the system.

See more updates from the MBTA

What You Can Do

We encourage all riders to:

  • Wear face coverings while on public transit, as required in Massachusetts
  • Wash hands often with soap and warm water for at least 20 seconds
  • Cover coughs and sneezes
  • Stay home if sick
  • Avoid touching eyes, nose, and mouth
  • Clean areas that are frequently touched with sanitizing spray or wipes

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Reopening Massachusetts

COVID-19 Travel Order

Emergency Preparedness Tips

Ride Safer

FAQs

Answers to some of the most frequently asked questions about the MBTA during the COVID-19 pandemic. 

Ride Safer

Fares

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Reopening Massachusetts

COVID-19 Travel Order

Emergency Preparedness Tips