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Service Change Ongoing
All MBTA services are running on a reduced schedule until further notice in the interest of the health and safety of our riders and employees. Full details: MBTA.com/coronavirus

Your Questions about the MBTA During the COVID-19 Outbreak

We know you have a lot of questions about what we’re doing to keep riders safe during the COVID-19 outbreak. Your safety is our top priority: In addition to increasing sanitation and cleaning at stations and on vehicles, we have reduced weekday service to support social distancing.

The following answers address some of the most frequently asked questions (on Twitter and through Customer Support). If you have any further concerns or questions, please contact Customer Support at 617-222-3200.

Health and Safety Resources

All service and operations adjustments are based on guidance from the Massachusetts Department of Public Health (DPH).

More information on COVID-19

Emergency Preparedness Tips