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Service Change Ongoing
All MBTA services are running on a reduced schedule until further notice in the interest of the health and safety of our riders and employees. All riders must use a face covering when on the MBTA. Full details:

Riders' Transportation Access Group Meeting

Meeting Info

Date: May 11, 2020 at 5:30 PM - 6:30 PM

Location: Virtual meeting • Zoom • Boston, MA

Attendees: General Public

Event Description

This is a public forum for T riders and any interested stakeholders to discuss and collaborate regarding accessibility at the MBTA.

The Riders' Transportation Access Group (R-TAG) is a customer organization with a mission to advise the MBTA on transportation issues that affect people with disabilities and seniors.

Join the Virtual Meeting

Webinar ID: 915 4289 8712
To join via telephone from within the United States, dial one of the following numbers. For higher quality, choose one closest to your current location:

Or view international dial-in numbers.

Live Stream

To view a live stream of the event, please visit the R-TAG Group YouTube channel.

Note: If you would like to ask questions and participate in the meeting, please join via Zoom. See details above.


5:30 PM – 5:40 PM: Co-Chair Update – Carolyn Barrett and Rick Morin

5:40 PM – 5:50 PM: SWA COVID-19 Response – Laura Brelsford, Assistant General Manager

5:50 PM – 6 PM: The RIDE COVID-19 Response – Ben Schutzman, Chief of Paratransit Services

6 PM – 6:30 PM: Q&A and Public Comment Period


If you would like to request video access, for the purpose of communicating with the ASL interpreters, please email A link will be sent to you as well as instructions for access.

All meetings are accessible to participants with disabilities. To request a reasonable accommodation, please call 617-222-5254 (voice/relay) or email