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Riders' Transportation Access Group Meeting

Meeting Info

Date: November 19, 2020 at 2 PM - 3:30 PM

Location: Virtual • Zoom • Boston, MA

Attendees: General Public

Event Description

This is a public forum for T riders and any interested stakeholders to discuss and collaborate regarding accessibility at the MBTA.

The Riders' Transportation Access Group (R-TAG) is a customer organization with a mission to advise the MBTA on transportation issues that affect people with disabilities and seniors.

Join the Virtual Meeting

Or join via telephone by dialing one of the following numbers:

Webinar ID: 983 8307 7600

Read instructions for joining and participating


2:00 – 2:20 PM: Co-Chair Update – Carolyn Barrett and Rick Morin

2:20 – 2:35 PM: SWA Service Changes – Laura Brelsford, Assistant General Manager

2:35 – 2:50 PM: The RIDE Updates – Ben Schutzman, Chief of Paratransit Services

2:50 – 3:30 PM: Q&A and Public Comment Period


If you would like to request video access, for the purpose of communicating with the ASL interpreters, please email A link will be sent to you as well as instructions for access.

All meetings are accessible to participants with disabilities. To request a reasonable accommodation, please call 617-222-5254 (voice/relay) or email