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Transportation Access Pass (TAP) CharlieCard

The revised Transportation Access Card as of July 2020

People with disabilities and Medicare cardholders are eligible for reduced MBTA fares with a Transportation Access Pass (TAP) CharlieCard. 

For people with doctor-designated permanent disabilities, TAP cards are valid for 5 years. For doctor-certified temporary disabilities, cards are valid for 1 year.

Get a TAP CharlieCard

How to Use Your TAP Card

T-Alerts

Stay informed. Get alerts about service delays and elevator/escalator outages by text or email.

Sign up for T-Alerts

If you need help with your TAP application please call customer support at 617-222-3200, or email us at CharlieCardStoreDept@MBTA.com.

Schedule an Appointment

Need to visit the CharlieCard Store for your TAP or Senior CharlieCard? Use our online scheduler to reserve a time.

Book a time

Accessibility

Learn more about accessibility on each mode of transit, and the work we're doing to make the MBTA accessible to everyone.

Learn more about accessibility on the MBTA

The RIDE

customer exiting the ride at long wharf

The RIDE is a paratransit service for people who are unable to use the MBTA’s other modes some or all of the time.

Learn about The RIDE

Schedule an Appointment

Need to visit the CharlieCard Store for your TAP or Senior CharlieCard? Use our online scheduler to reserve a time.

Book a time

Accessibility

Learn more about accessibility on each mode of transit, and the work we're doing to make the MBTA accessible to everyone.

Learn more about accessibility on the MBTA

The RIDE

customer exiting the ride at long wharf

The RIDE is a paratransit service for people who are unable to use the MBTA’s other modes some or all of the time.

Learn about The RIDE