Transportation Access Pass
People with disabilities are eligible for reduced MBTA fares with a Transportation Access Pass (TAP) CharlieCard.
For people with doctor-designated permanent disabilities, TAP cards are valid for 5 years. For doctor-certified temporary disabilities, cards are valid for 1 year.
How to Apply for a TAP Card
- Download a TAP card application in your preferred language (see below).
- Fill it out and mail to:
7 Chauncy Street
Boston, MA 02111
- You will receive a decision within 6 – 8 weeks.
- Within 30 days of the decision, you can pick up a temporary TAP card from the CharlieCard store, located on the underground concourse at Downtown Crossing Station, between the Red and Orange lines. Please bring a valid, government-issued license or ID with you.
- Once you pick up your temporary card, a permanent TAP card will be mailed to you within 7 – 10 days.
How to Use Your TAP Card
Load cash value or monthly passes onto your TAP card at any fare vending machine or at fare boxes on buses and trolleys at street-level stops.
Please note: Discounted monthly passes are not available for Express Buses. You can purchase a one-way ticket for 50% of the standard cash fare at onboard fareboxes and fare vending machines.
Show your TAP card to MBTA staff at Commuter Rail or ferry ticket booths to pay 50% of the standard one-way fare.
You can also show a TAP card from a Massachusetts or Rhode Island regional transit authority (RTA) for reduced Commuter Rail fares.
Please note: Discounted monthly passes are not available for the ferry or Commuter Rail. You can purchase 10-ride tickets for 50% of the standard fare at a fare vending machine or ticket booth.