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Our Plan to Bring Back Service

Updated April 5, 2021 

A bus with "Face Masks Required" in the headsign on Cross St in Boston

Like many other transit agencies, the MBTA has grappled with the uncertainty of the pandemic while also working to keep our riders and employees safe. In early 2021, we introduced service changes in response to decreased ridership and revenue.

This spring, with infusions of federal funding from the CARES Act, the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA), and the American Rescue Plan, we can start restoring service to 100% of pre-pandemic levels. 

As of April 2021, we’re able to:

  • Begin the process of returning all bus and subway service to pre-pandemic levels as quickly as possible
  • Increase Commuter Rail service by up to 88% over current levels, starting April 5, 2021
  • Accelerate hiring and training for operators, which will further allow us to increase service

We’re also able to start planning even further ahead—travel patterns and ridership needs have changed significantly over the last year, and we’re taking that into consideration as we bring service back.

Learn more about our plan to bring back service

See our most recent service changes update

MBTA Service Updates

Learn more about service and operations during the COVID-19 pandemic.

View updates

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

We're committed to keeping you safe on public transportation. From hand sanitizer to crowding information, we've got you covered. 

Learn more about Ride Safer

MBTA Service Updates

Learn more about service and operations during the COVID-19 pandemic.

View updates

Ride Safer

Transit Ambassador at Maverick with face covering and ride safer button

We're committed to keeping you safe on public transportation. From hand sanitizer to crowding information, we've got you covered. 

Learn more about Ride Safer