Public Engagement at the MBTA
The public has an important influence on MBTA projects and decisions. We want to hear what you think about our processes, from planning and design to construction and policy.
The MBTA Public Engagement Plan was designed to help shape an inclusive relationship between the T and our diverse rider base.
The Public Engagement Plan attempts to outline:
- Why engaging the public is important
- The principles for how we will reach out to the public
- Our goals for responsible and thoughtful outreach
- The types of events we hold for the public, including meetings, workshops, and hearings
- Our responsibility to ensure access and accommodations so all may participate
The plan is also part of our commitment to ensure the civil rights of the public as encompassed in the Civil Rights Acts, the Americans with Disabilities Act, and numerous other state and federal laws.
Public Feedback on the Draft Plan
We held a series of public meetings to get feedback and discuss our engagement plan with customers and community members.
At all times, we work to collect information from traditionally underrepresented populations. During these meetings, and specifically for the purpose of creating this draft plan, we prioritized feedback from these populations, which include low-income individuals, people of all races, ethnicities, and national origins, the elderly, people with disabilities, those with limited English proficiency, veterans, non-US-citizens, and the LGBTQ community.
The public comment period for the draft 2020 Public Engagement Plan closed on March 20, 2020. Thank you to everyone who provided feedback on the drafted plan.
Still interested in providing feedback about the MBTA’s public engagement?
Public Engagement Plan
Take a look at the finalized engagement plan.
Couldn't make a public meeting?
Watch a recording of the first Public Engagement Plan meeting, held on February 13, 2020, in Boston.
- MBTA 2014 Public Participation Plan
- Boston Region Metropolitan Planning Organization Public Participation Plan
For more information or to request a reasonable accommodation and/or language services, please email email@example.com.
Para más información o para pedir arreglos razonables y/o servicios lingüísticos, por favor envíe un e-mail a firstname.lastname@example.org.
Para mais informações, ou para solicitar serviços de acesso e/ou linguísticos em termos razoáveis, contactar por email para email@example.com.
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