Blind Access CharlieCard

People who are legally blind, as well as an accompanying guide, ride all MBTA services for free with a Blind Access CharlieCard. Service animals are always allowed on the MBTA.
Get a Blind Access CharlieCard
You can request a new or replacement Blind Access CharlieCard at the CharlieCard Store, located at Downtown Crossing Station, on the underground concourse between the Red and Orange lines:
7 Chauncy Street
Boston, MA 02111
Here’s what you can expect once you arrive:
- You’ll need to present a valid (non-expired), government-issued photo ID (e.g., driver’s license, passport, state ID).
- You’ll need to present a Massachusetts Commission for the Blind ID Card or Certificate of Blindness (or other blindness certification).
- You’ll need to have your photo taken.
- If eligible, you’ll be issued a temporary CharlieCard immediately, valid for use as you wait for your permanent Blind Access CharlieCard to arrive in the mail within 7 - 10 business days.
Riders can still request a replacement Blind Access CharlieCard over the phone. For more information, please call Customer Support at 617-222-3200.
Out-of-State Visitors
If you're visiting from out of state and can provide the appropriate documentation, we will give you a temporary MBTA pass valid for 7 days of travel on the subway, bus, Commuter Rail, or ferry.
Within 7 – 10 days of your application, you will also receive a permanent Blind Access Card valid for future visits to the Greater Boston area.
Accessibility on the MBTA
Learn more about accessibility on each mode of transit, and the work we're doing to make the MBTA accessible to everyone.
The RIDE

The RIDE is a paratransit service for people who are unable to use the MBTA’s other modes some or all of the time.
Downloads
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Accessibility on the MBTA
Learn more about accessibility on each mode of transit, and the work we're doing to make the MBTA accessible to everyone.
The RIDE

The RIDE is a paratransit service for people who are unable to use the MBTA’s other modes some or all of the time.