CharlieCard Store

The CharlieCard Store is now open with limited hours.
New Hours
MBTA riders looking to request a Senior, TAP, or Blind CharlieCard or replace a lost, expired, or damaged card and make deposits to RIDE accounts can again visit the reopened CharlieCard Store. Please note that riders are still required to wear a face covering on the T and in the CharlieCard Store.
Day | Hours | Who can visit | |||
---|---|---|---|---|---|
Day | Monday | Hours | Closed | Who can visit | No in-person transactions |
Day | Tuesday, Thursday | Hours | 8:30 AM – 1 PM | Who can visit | Open to seniors, TAP customers, riders with chronic health conditions, and legally blind riders |
Day | Wednesday, Friday | Hours | 12:30 PM – 5 PM | Who can visit | Open for RIDE transactions and for riders who need to replace a damaged or expired CharlieCard (excluding corporate passes, semester passes, and student passes) |
For more information or questions, please contact Customer Support at 617-222-3200.
Additional Information
Visit the CharlieCard store if you need to:
- Buy passes for any modes (except Commuter Rail Zones 9 – 10)
- Replace a damaged or expired CharlieCard
- Request a Senior CharlieCard, Transportation Access Pass (TAP), or Blind Access Pass
- Add credit to a RIDE account
Phone
- 617-222-3200
- 617-222-5854 (TTY)
Address
7 Chauncy Street
Boston, MA 02111
The CharlieCard store is closed on these holidays:
- New Year's Day
- Martin Luther King, Jr. Day
- Presidents' Day
- Patriots' Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day
