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CharlieCard Store

Staff at the CharlieCard store wearing masks upon the reopening during the COVID-19 pandemic

The CharlieCard Store is now open with limited hours.

New Hours

MBTA riders looking to request a Senior, TAP, or Blind CharlieCard or replace a lost, expired, or damaged card and make deposits to RIDE accounts can again visit the reopened CharlieCard Store. Please note that riders are still required to wear a face covering on the T and in the CharlieCard Store.

DayHoursWho can visit
DayMondayHoursClosedWho can visitNo in-person transactions
DayTuesday, ThursdayHours8:30 AM – 1 PMWho can visitOpen to seniors, TAP customers, riders with chronic health conditions, and legally blind riders
DayWednesday, FridayHours12:30 PM – 5 PMWho can visitOpen for RIDE transactions and for riders who need to replace a damaged or expired CharlieCard (excluding corporate passes, semester passes, and student passes)

For more information or questions, please contact Customer Support at 617-222-3200.

Additional Information

A rider wearing a mask has her temperature taken at a station with a tablet and infared thermometer.
Riders will have their temperature digitally screened upon entry and are expected to follow safety precautions in the CharlieCard Store.

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