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Service Area and Providers

There are 3 companies that provide paratransit for The RIDE, each with their own service area.

All cover the immediate Boston metro:

  • Boston
  • Brookline
  • Cambridge
  • Somerville

Map

Map of cities covered by The RIDE, divided into North, South, West, and Shared regions

North

Greater Lynn Senior Services (GLSS)—Blue stripe on vehicle

(Dispatch through The RIDE Access Center)

Serving These Cities
Serving These CitiesBeverlyChelseaDanversEverettLynnLynnfield
Serving These CitiesMaldenMarbleheadMelroseMiddletonNahantPeabody
Serving These CitiesReadingRevereSalemSaugusStonehamSwampscott
Serving These CitiesTopsfieldWakefieldWenhamWilmingtonWinthrop 

If one end of the trip is in a community listed above, GLSS also services:

  • Burlington
  • Medford
  • Winchester
  • Woburn

Phone: 844-427-7433 (voice, toll-free)

             857-206-6569 (TTY, toll-free)

West

Veterans Transportation Services (VTS)—Red stripe on vehicle

Serving These Cities
Serving These CitiesArlingtonBedfordBelmontBurlingtonConcord
Serving These CitiesLexingtonLincolnMedfordNewtonWaltham
Serving These CitiesWatertownWinchesterWoburn  

The west area also includes parts of Billerica and Wellesley that are within 3/4 mile of MBTA bus stops.

If one end of the trip is located in a community listed above, VTS also services:

  • Chelsea
  • Everett
  • Malden
  • Melrose
  • Needham
  • Reading
  • Stoneham
  • Wilmington

Phone: 877-765-7433 (voice, toll-free)

             888-553-8294 (TTY, toll-free)

South

National Express (NEXT)—Green stripe on vehicle

(Dispatch through The RIDE Access Center)

Serving These Cities
Serving These CitiesBraintreeCantonCohassetDedhamHinghamHull
Serving These CitiesMedfieldMiltonNeedhamNorwoodQuincyRandolph
Serving These CitiesSharonWalpoleWestwoodWeymouth  

The south area also includes parts of Abington, Avon, Brockton, Stoughton, and Wellesley that are within 3/4 mile of MBTA bus stops.

If one end of the trip is located in a community listed above, NEXT also services Newton.

Phone: 844-427-7433 (voice, toll-free)

             857-206-6569 (TTY, toll-free)

Service Outside Greater Boston

Massachusetts

There are 15 regional transit authorities (RTAs) across Massachusetts that provide paratransit services. Contact the RTA in your area directly for travel options.

Other States

RIDE customers can also use paratransit services in other cities around the country. You can travel up to 21 days in each area per year. Bring your certification of ADA paratransit eligibility with you when you travel. Contact the transit authority in the area you’re visiting for more information.

Download The RIDE Map