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Use the following resources to plan a fully accessible trip on the MBTA.
MBTA Launches Pilot of New Automated Securement System on Several Buses
For years, the MBTA has used a four-point manual securement system on buses to keep riders’ wheeled mobility devices in place. In 2021, we will begin piloting a new, fully automated system called Quantum. This new system uses a robotic arm around the device’s wheels that automatically adjusts its grip throughout the trip to ensure safety. The system also allows riders to independently secure and release their device with the push of a button.
Riders can find the new system on Route 111 buses in early February 2021. Quantum will also be available for viewing and use later this year at central locations in and around Boston. Be sure to subscribe to System-Wide Accessibility email updates to receive notifications of these opportunities.
We will be asking riders who use the new system to fill out a survey about their experiences and their feedback will help inform our decision to install the Quantum system on additional buses.
December 2020 Public Meeting on Accessibility
On December 2, 2020, the MBTA and the Honorable Judge Patrick King hosted a virtual public meeting to provide an update on the MBTA's path towards compliance with the MBTA/BCIL settlement agreement. The T's General Manager and other T officials provided updates and answered questions regarding Forging Ahead, the impact of COVID-19 as well as a number of ongoing accessibility initiatives.
December 2020 Accessibility Initiatives Report
The Department of System-Wide Accessibility released its latest roundup of current MBTA access initiatives. The report provides descriptions and updates for over 60 projects aimed at improving accessibility throughout the system. These projects address a wide array of topics, including infrastructure, vehicles, customer communication, employee training, and more.